Huge range, low prices and fast delivery for Celtic-Irish Jewelry and Wedding Rings from James Murtagh Jewellers, Ireland. Easy, secure ordering.
Celtic Jewelry Specialists
James Murtagh Jewellers, Westport, Ireland.
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Customer Information

Who we are: James Murtagh Jewellers is the trading name of WJC Limited, owned and operated by James and Aine Murtagh. We are based at 14 Bridge Street, Westport, County Mayo, Ireland. In 1999 we set up as our on-line store.
Many web merchants do not have a 'Bricks and Morter' store and customer service with them is non-existent. We pride ourselves on treating our on-line customers with the same respect as those who enter our store.
A few items to note:
We are a real shop, with real (not virtual) premises, operated by enthusiastic staff, who actually care about what they do for a living.
We are an authorised dealer for all our products - we do not sell products from grey market sources.
Our family has been in the jewellery business since 1955, so we are not about to disappear overnight, with your money.
We are different. Even though we do a large amount of web trade, it is not our core business. This means that we are not totally dependent on sales from our web-site, so we can comfortably fund the most important part of the business – OUR SERVICE TO YOU!

Payment: The currency accepted on this site is U.S. Dollars (US$). Payment is by credit card - Visa and Mastercard. The final amount quoted on the order form will be the payment amount in US$ regardless of currency fluctuations. If your credit card is in another currency, please consult with your provider or bank for a conversion rate.

Delivery: All goods are shipped using Federal Express or Registered Mail. A signature will be required upon receipt of goods. Most items are dispatched within 7 days, if in stock. However, please allow 28 days for delivery. A period of 5-6 weeks is required for the Heraldic collection as each piece is individually hand made with your specified Coat of Arms. When the order is completed, the customer will be informed of its dispatch. Any delays on our behalf will be notified to the email address given on the order form.

The following give an indication of the expected shipping time for some destinations, once the packet has left our store:
USA - Federal Express - 2 working days
USA - Registered Mail - 7 to 10 working days

Europe - Registered Mail - 2 to 5 working days
Europe - Federal Express - 2 working days
Canada - Registered Mail - 5 to 10 working days
Canada - Federal Express - 2 working days
Australia/New Zealand - Registered Mail - 8 to 14 working days
Australia/New Zealand - Federal Express - 3 to 5 working days

Duties and Taxes: All prices quoted for products on this site are free of Irish taxes. Valued Added Tax (currently 23%) will be applied to any order delivered within the European Union. All duties and taxes applied by Countries and Governments outside the European Union are the responsibility of the consignee. If duties or taxes are levied and payment is refused by the consignee, the amount is then applied to our Federal Express account and we will recover that amount through the customers credit card account. It is the responsability of the customer to adhere to any local regulations regarding the importation of any product sold on this web-site.

Returns: We understand the difficulty in trying to buy any goods based upon a picture or description. If for some reason you are unhappy with your purchase, we will refund the price paid for that item if is returned to us in its original condition within one month of receiving it. To return an item, please contact us by email at to receive a return number and instructions.
Please note, however, that we are unable to refund or credit any Heraldic, custom made, personalised or altered products as well as items which have been worn.
If you have availed of free shipping, we will charge 7.5% on any returned item to cover costs.
When returning packet by mail, please make sure that the packaging is as small as neccessary for safe carriage. Do not return to us any packing materials, such as bags, cards, etc. This is to avoid delay in delivery times as larger packets are not sent through the postal service in Ireland and can be held up
Security: All payments are protected by S.S.L, provided by Thawte. This encrypts all information you send to the website. All sites secured this way have a lock or a key at the bottom of the screen. This type of encryption is used by a majority of safe shopping sites on the Web. You can view our certification details by clicking on the Thawte logo at the top of the page.

Privacy: Your e-mail address will only be used for correspondence from this site and will not be passed on to any other individuals or companies.

Prices: We reserve the right to change prices and charges whenever it becomes necessary.

E. & O. E.